Date: 28 March 2017

Author: Jason Roth

Going Mobile: Improving the Customer Experience with Cisco CMX

I recently spent some time getting to know the Cisco CMX solution. You might ask, what is the Cisco CMX solution? I’m glad you asked, because over the next series of posts we’ll look at CMX and its components. The Cisco Connected Mobile Experience or CMX as we’ll refer to it from here on is Cisco’s solution to transform your existing network into a customer experience engine. When I first I heard that I thought “that sounds cool, and expensive”. I wanted to take a deeper look to understand how..

Date: 01 March 2017

Author: Nicole Brinson

Are You Making This Endpoint Security Mistake?

From our partners at Tenable 

Detecting threats isn't enough. You must also remediate vulnerable endpoints and employ continuous monitoring to reduce exposure.

To be successful in fortifying your endpoints, you must take steps that complete the security picture by not just detecting threats on the endpoint but also by remediating vulnerabilities, identifying weaknesses, finding unprotected hosts, and continuously monitoring for indications of compromise. Let’s take a look at the benefits of..

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Date: 24 February 2017

Author: Nicole Brinson

Tenable i.o: Offering Complete Vulnerability Visibility In the Cloud

Tenable launches cloud-based vulnerability management platform

Tenable Network Security is hoping to make vulnerability management great again.

The security vendor, based in Columbia, Md., unveiled a new cloud-based vulnerability management platform, dubbed Tenable.io, this week at RSA Conference 2017. Tenable.io, which is delivered as a software-as-a-service offering, includes an API and software development kit that allows third parties to export and import vulnerability data. The..

Date: 15 February 2017

Author: Nicole Brinson

5 lessons IT can learn from 'Rogue One: A Star Wars Story'

Rogue One isn't just a Star Wars story. It's an information security story.

From our partners at HPE:

"Rogue One: A Star Wars Story" isn’t just a tale of scrappy rebels fighting against an evil Empire. With the issues it raises, including device authentication, asset management, and privilege control, it’s also a story about information security. Well, more like a cautionary tale.

The Empire we love to hate has exhaust-port-size holes in the way it conducts its secret affairs. Seriously, it’s..

Date: 10 January 2017

Author: Matt Bynum

SPARKING OUR COLLABORATION

On December 29, 2016, Bedroc lit up (brace yourself, the puns will be many) Cisco’s latest collaboration solution, called Spark.  As an experienced Cisco voice engineer, I was shocked to have the smoothest voice cutover of my career while using such a relatively new product...and one that lives entirely in “the cloud”.

When we began evaluating our internal collaboration strategy, we solicited feedback from all of our Bedroc colleagues to capture their perspectives on how our current..

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Date: 10 January 2017

Author: Nicole Brinson

We're Hiring! - Solutions Architect - Microsoft Solutions

WHAT YOU’LL BE DOING:

This position supports Bedroc’s professional services division as a Solution Architect focusing on Microsoft Solutions. The below outlines key skillsets and areas of responsibilities:

  • Assist in the planning and design of Microsoft Solutions
  • Execute the deployment, integrations, and migration of Microsoft Active Directory Solutions
  • Work with clients to gather requirements and develop scopes of work
  • Develop Standard for Checklist and process for implementing Solutions
  • ..
Date: 07 December 2016

Author: Matt Bynum

It’s like Alexa, but with a little less HAL 9000

Shocker, I’m a Nerd

I grew up LOVING Star Trek: The Next Generation.  One of the key elements of this show was the ship’s computer, LCARS, which could control and interact with various other systems and sensors of the ship on behalf of the crew.  If I had to pinpoint anything in my life that drove me to IT, I think it would have to be how much I enjoyed the idea of the helpful computer in ST:TNG that made people’s lives easier.

You can imagine the waves of childish joy that fell over me upon..

Date: 29 November 2016

Author: Nicole Brinson

Healthcare Companies Turning to Managed Service Providers for Consistency in IT

As the healthcare landscape continues to evolve on an almost daily basis, many hospitals and healthcare organizations have found that enlisting the assistance of a healthcare managed services provider (MSP) is an ideal way to address some of the challenges they face while working to provide exceptional care. IoT, collaboration and growing security threats are just a few of the daily challenges a healthcare provider faces. 

There are serveral compelling reasons for enlisting a healthcare MSP,..

Date: 16 November 2016

Author: Matt Bynum

The Times, They are a Automatin'

 

In Remembrance of the “Good Old Days”

Do you remember how much less complicated IT used to be?  Don’t get me wrong, being in IT has always been challenging.  There’s always been enormous pressure on IT from the business, mostly because there has been this pervasive struggle to leverage IT to create an advantage against competition. Therefore, in lieu of strategic value, IT has sometimes been relegated to the category of “cost center”.  Some of you may even be in IT departments that report up..

Date: 31 October 2016

Author: Nicole Brinson

Healthcare: Meet Digital Disruption

Clinical-grade cloud + mobile technologiesWhat’s in your healthcare equation?

Control your own medical records and get seamless, immediate access to doctors and specialists whenever you need them.

Customer service expectations are higher than ever, and patients are ultimately customers. They expect the same levels of service at the doctor’s office or hospital that they are accustomed to from other businesses, and that includes digital services accessible through their mobile devices...

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